Central hosting and administration of Bomgar that facilitates departmental remote management of endpoint devices.
This service is for managing Institute-owned endpoint devices only.
System Availability: 24x7
Support Hours: Mon-Fri, 8:00AM-5:00PM EST
Maintenance for installing, patching or repairing various components of the service when required, will be scheduled to take place within the following standard windows:
- Every Tue, 8:00PM - Wed, 6:00AM EST
- Every Thu, 8:00PM - Fri, 6:00AM EST
- Every Sat, 8:00PM - Sun, 2:00PM EST