Real-time performance and availability monitoring of software application environments that helps detect and diagnose complex application performance problems before they impact expected levels of service.
Monitoring available only for equipment hosted or colocated in OIT managed facilities.
System Availability: 24x7
Support Hours: Mon-Fri, 8:00AM-5:00PM EST
The following maintenance windows are reserved for installing, repairing and patching various components of this service:
- Every Tue, 5:00AM - 7:00AM EST
- Every Thu, 5:00AM - 7:00AM EST
- The third Sat of each month, 6:00AM - 12:00PM EST.