Email Client Support

Service Description: 

Limited support for configuration and basic usage of Georgia Tech's Office 365 Outlook Email Web App (OWA).

Service Levels: 

Support Hours: Mon-Fri, 8:00AM-5:00PM EST


Free of Charge

Support Information: 

Support of Office 365 Outlook Web App is limited and browser dependent. Please read Microsoft's statement about Web browser compatibility with OWA.


Please note that OIT does not provide support for any other email client such as Microsoft Outlook "thick client" (i.e., locally installed) or Mozilla Thunderbird.


Self-Help is available via Microsoft's Support Portal. Get Office Help and Training.

Additional information can be found here.

Service Category: 

Communication and Collaboration

Services that facilitate institutional communications and collaboration needs. Includes email, calendaring, telephony, video conferencing, web hosting and content management support.

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