Residential Network Access and Support

Service Description: 

Internet access and support for residential housing on the Georgia Tech campus.

Aliases: 
Service Levels: 

Network Availability: 24x7

Support Hours: Please visit the Wreck Techs website for current hours of operation.

Maintenance:
The following maintenance windows are reserved for installing, repairing and patching various components of the underlying campus network:

  • Every Tue, 5:00AM - 7:00AM EST
  • Every Thu, 5:00AM - 7:00AM EST
  • The third Sat of each month, 6:00AM - 12:00PM EST
Requirements: 

To access the wired network in residence halls, you are required to register your computer or device upon its first connection to the network. You will need the following:

  1. A computer that meets Student Computer Ownership (SCO) requirements (OR) a device with a wired 10/100/1000-capable network card;
  2. A CAT5e or CAT6 ethernet cable;
  3. Once connected, navigate to start.gatech.edu and follow the on-screen instructions to get connected.

Having trouble getting connected? The Wreck Techs have connection guides for most devices available directly on their website.

Charges: 

Free of Charge

Support Information: 

For help with network access in residence halls, use the Submit Request button above.

For further assistance or more information regarding the residential network, please visit the Wreck Techs website or stop by one of the Wreck Techs Service Hubs.
 
Phone: 404-894-0044

East Campus Office:
Howell Lounge, 640 Williams St NW
Located on the 1st floor of Howell Residence Hall

West Campus Office:
West Village, 549 8th St, NW
Next to Panera Bread, and across from Village Bakery

 

Audience: 
Service Category: 

Endpoint Computing

Services that enable community members to do their day-to-day work, including providing network access, computer labs, software, printing, user file storage, and end-point device backups.

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