Service Description:
Comprehensive monitoring, management and intelligent capacity planning of OIT managed enterprise data center facilities.
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Service Levels:
System Availability: 24x7
Support Hours: Mon-Fri, 8:00AM-5:00PM EST
Maintenance:
The following maintenance windows are reserved for installing, repairing and patching various components of this service:
- Every Tue, 5:00AM - 7:00AM EST
- Every Thu, 5:00AM - 7:00AM EST
- The third Sat of each month, 6:00AM - 12:00PM EST.
Requirements:
Availability of this service is limited and determined on an individual basis.
Charges:
Free of Charge
Request Service Link:
mailto:operations@oit.gatech.edu
Audience:
Service Category:
Infrastructure
Core enterprise-level IT infrastructure that provides underlying support for institutional activities. Includes network backbone, data centers, virtualization, and central storage and backup solutions.
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