COVID-19: Tech Resources for Continuity

Enterprise Storage

Service Description: 

Centralized, large-scale data storage services to Institute affiliated units at Georgia Tech.

Aliases: 
NAS
SAN
NetApp
vFiler
vServer
Isilon
FreeNAS
Service Levels: 

System Availability: 24x7

Support Hours: Mon-Fri, 8:00AM-5:00PM EST

Requests for new virtual hosts covered under existing SLA contracts are fulfilled within 7 business days. New customers should allow for extra time for SLA administrative processing.

Maintenance:

The following maintenance windows are reserved for installing, repairing and patching various components of this service:

  • Every Tue, 5:00AM - 7:00AM EST
  • Every Thu, 5:00AM - 7:00AM EST
  • The third Sat of each month, 6:00AM - 12:00PM EST
     
Requirements: 

If requesting this service for the first time, a formal Service Level Agreement contract must first be completed and approved by the appropriate unit heads. Please contact the SLA Coordinator at ai-sla@oit.gatech.edu to obtain the applicable forms.

Please note that the only payment methods accepted are:

  • Departmental Peoplesoft Project Number
  • GT Departmental Check
     
Charges: 

CODA

Cost Per GB/year ssd 

Cost Per GB/year sata 

 

 

$                   0.47 

$                   0.10 

BDC

$                   0.75
Support Information: 

For immediate assistance with existing service, contact OIT Operations at operations@oit.gatech.edu.

Supported storage formats:

  • CIFS, NFS
  • iSCSI
     
Request Service Link: 
mailto:support@oit.gatech.edu
Audience: 
IT Staff
Service Category: 

Infrastructure

Core enterprise-level IT infrastructure that provides underlying support for institutional activities. Includes network backbone, data centers, virtualization, and central storage and backup solutions.

Category Image: 
Category Link: 
Infrastructure