Centralized, large-scale data storage services to Institute affiliated units at Georgia Tech.
If requesting this service for the first time, a formal Service Level Agreement contract must first be completed and approved by the appropriate unit heads. Please contact the SLA Coordinator at firstname.lastname@example.org to obtain the applicable forms.
Please note that the only payment methods accepted are:
- Departmental Peoplesoft Project Number
- GT Departmental Check
System Availability: 24x7
Support Hours: Mon-Fri, 8:00AM-5:00PM EST
Requests for new virtual hosts covered under existing SLA contracts are fulfilled within 7 business days. New customers should allow for extra time for SLA administrative processing.
The following maintenance windows are reserved for installing, repairing and patching various components of this service:
- Every Tue, 5:00AM - 7:00AM EST
- Every Thu, 5:00AM - 7:00AM EST
- The third Sat of each month, 6:00AM - 12:00PM EST
For immediate assistance with existing service, contact OIT Operations at email@example.com.
Supported storage formats:
- CIFS, NFS