Hosting services for Georgia Tech units that require operation of their servers in an enterprise-class virtualization environment.
If requesting this service for the first time, a formal Service Level Agreement contract must first be completed and approved by the appropriate unit heads. Please contact the SLA Coordinator at email@example.com to obtain the applicable forms.
Please note that the only payment methods accepted are:
- Departmental Peoplesoft Project Number
- GT Departmental Check
System/Facility Availability: 24x7
Support Hours: Mon-Fri, 8:00AM-5:00PM EST
Requests for new virtual hosts covered under existing SLA contracts are fulfilled within 7 business days. New customers should allow for extra time for SLA administrative processing.
The following maintenance windows are reserved for installing, repairing and patching various components of this service:
- Every Tue, 5:00AM - 7:00AM EST
- Every Thu, 5:00AM - 7:00AM EST
- The third Sat of each month, 6:00AM - 12:00PM EST
VM Configuration Templates
All new VMs will be provisioned at one of the three size options provided, and al-la-carte options for CPU and memory are only available when configurations exceed Large. Additional Storage may be requested for any VM.
Additional CPU: +$16/each/year
Additional RAM: +$12/GB/year
Additional Storage: $0.75/GB/year
OIT can also fully manage the Operating System installed on the VM (includes regular patching and system backups). For details and limitations, please visit the Server Administration and Support service page below.
Managed VM Option: +$562/year