Self-help support for Microsoft Office productivity application services on the cloud that includes Word, Excel, PowerPoint, Access and OneNote.

Self-help support with Georgia Tech's Office 365 SharePoint web tool.

Management of change requests to the OIT Website (i.e., this site) and/or changes to the OIT Service Catalog.

Creation and maintenance of service accounts for central Oracle database authentication using Oracle's Enterprise User Security (EUS).

Configuration of Email transfer settings that permits servers and other devices such as printers, scanners and copiers to send email.