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Provisioning and basic support for departmental team sites hosted on Georgia Tech's Office 365 SharePoint cloud environment.

Feature change requests for existing Georgia Tech-issued telephone lines, Voice Mail passcode resets and requests for phone number or Caller ID changes.

Disconnection requests for Georgia Tech-issued telephone lines.

Installation of Georgia Tech-issued digital and analog telephone service, including changing and moving lines and related equipment.

Repairs to existing Georgia Tech-issued telephone lines.

Support, training and billing inquiries for Georgia Tech-issued telephone service and related features.

Automated functional and regression testing as well as automated performance testing of Web-based academic and business enterprise applications.

TurningPoint is a learning tool that facilitates active participation in presentations or lectures. It can be used for in-class polls, attendance checks, discussions, and quizzes. Students use a clicker or other hand-held/computer device to submit responses to interactive questions. The system records answers from each student and provides instant histograms of student responses.Question polling can also be conducted by using content in other formats — web browsers, PDFs, MS Office and more.