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Comprehensive monitoring, management and intelligent capacity planning of OIT managed enterprise data center facilities.

Managed physical access to OIT maintained data center facilities.

Centralized Oracle and Microsoft SQL Server relational database administration and support for academic or administrative uses.

Centralized hosting of Oracle and Microsoft SQL Server relational databases for use by academic and administrative units on campus.

Delegation of administrative access for managing GT accounts, passwords, email addresses and other services.

Access control management of delegated self-service departmental network equipment through the Georgia Tech Network Portal called Book of Knowledge (BOK).

Access control management of delegated self-service IP address and third-level domain (i.e., x.gatech.edu) administration.

Delegation of administrative access to online self-service tool for network firewall changes, which includes vetting, training and access support.

Delegation of administrative access and account support for self-service provisioning of SSL certificates through InCommon.

Brokerage of access to Dell Premier, a site that provides customized, secure online toolset for Institute purchases of Dell equipment, peripherals and supplies.

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