Live broadcasts of important campus events to the Georgia Tech cable television network.
Manual recovery of GT Accounts that have been locked or disabled beyond the owner's ability to use the Georgia Tech Passport Web site for self-service help.
Lynda is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts. Georgia Tech provides unlimited access to lynda.com for all faculty, staff, and students.
Provisioning and access control of Office 365 mailboxes (including shared and resource), among other popular related feature requests.
Support of electronic distribution lists and corresponding software used to manage their subscriptions.
Maintenance and configuration of enterprise network equipment in OIT’s data center facilities and centralized network routing equipment and router connectivity throughout the Georgia Tech campus in support of ubiquitous network and Internet access to the Institute.
On-demand blocking and blacklisting of suspicious sites that pose a security risk to Georgia Tech.
Network firewall support and implementation of requests for complex firewall changes that are not possible via Self-Service.
Centralized management of Virtual Local Area Network (VLAN) configurations on backbone and edge network equipment on the Georgia Tech network.