Locked/Disabled Account Recovery

Service Description: 

Manual recovery of GT Accounts that have been locked or disabled beyond the owner's ability to use the Georgia Tech Passport Web site for self-service help.

Service Levels: 

Support Hours: Mon-Fri, 8:00AM-5:00PM EST


Requests must include proof of identity.


Free of Charge

Support Information: 

For assistance with locked/disabled accounts, contact the OIT Technical Support Center either by requesting service above, by phone at (404) 894-7173 or in person at the Clought Undergraduate Center, Room 215 (behind Starbucks).

Service Category: 

Security and Identity

Services that provide security, data integrity, and compliance for institutional activities. Includes enterprise security, identity and access management and enterprise directory solutions.

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