Support with service GT Accounts, their roles and ownership assignment for issues not related to locked/disabled account recovery and for which self-help through the Passport GT Account Self-Service Portal is not possible or available.
Support Hours: Mon-Fri, 8:00AM-5:00PM EST
This service is available strictly to qualified IT Staff.
Free of Charge
Notice to end-users:
- If you are unable to log into your service GT Account, your password may be expired. Please refer to the Self-Service Account and Email Address Management service to reset your password.
- If you are unable to reset your service account password, please refer to the Locked/Disabled Account Recovery service.
Services that provide security, data integrity, and compliance for institutional activities. Includes enterprise security, identity and access management and enterprise directory solutions.