Digital Signage Content Management Software Maintenance and Support

Service Description: 

Administration and maintenance of local and infrastructure software and device Operating Systems supporting the delivery of content to digital signs installed across the Georgia Tech campus.

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Service Levels: 

Support Hours: Mon-Fri, 9:00AM-6:00PM EST

Incident Response Level: 4 hours
Incident Resolution Target: 1 business day

 

 

Requirements: 

This service is restricted to unit heads, building administrators or their respective departmental IT staff and Georgia Tech Facilities staff.

Note that while maintenance and support of digital signage related software is free of charge, the customer unit is responsible for software license contract maintenance and renewal costs.

Likewise, there is no charge for content development that uses one of the four standard templates available. For customized formats, the Digital Signage team can brokerage development consultations with Georgia Tech’s State Contract digital signage vendor.

 

Charges: 

Free of Charge

Service Category: 

Technology Enhanced Spaces

Advanced technology, media and communication tools in classrooms and meeting spaces across campus that enhance leading-edge instruction and collaboration.

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