These resources are intended for IT professionals, business officers, and departmental support staff who manage software acquisition and licensing.
Announcements
March 25, 2025 – CTR Threshold Updates: Recent USG policy changes have adjusted purchasing thresholds for software.
- Please review CTR Information Including Thresholds to remain compliant.
- Contact your departmental business officer or Submit a Ticket with any questions.
Licensing & Purchasing Policies
CTR Information including Thresholds
- Policy Update (March 25, 2025)
- Ensure you comply with updated amounts and processes for software purchases.
- Submissions above certain thresholds require CTR Intake and additional approvals.
- Reference the BPM 3.4.4 FAQ for institution-specific policy details.
- Larger contracts or specialized software purchases may require BPM Intake for budgeting and risk reviews.
- For system-wide requirements on data protection, software licensing, and compliance, see the USG IT Handbook.
Request Forms & Intake Processes
- Required for software that exceeds the updated CTR thresholds or poses potential risk.
- Submit CTR Intake.
- Mandatory for certain purchases under BPM 3.4.4 guidelines.
- Submit BPM Intake.
Additional Software Resources
- Most commonly used software titles are listed in our Common Software Table (Knowledge Base).
- This table covers campus-wide or departmental licenses, research tools, and more.
- The University System of Georgia (USG) Technology Store (formerly SRS) uses the combined buying power of USG institutions to negotiate and provision cost-effective software and services for the USG.
FAQs and Technical Support
Request Technical Support
Submit a ticket or request a service through the ServiceNow platform
IT Service Status
Think a service is down? View our Status Page for updates.
Frequently Asked Questions
View the GT Software Acquisition and Management FAQs (KB Article) to review commonly asked questions.