Service Description:
Hosting and support of centralized solution for detecting, investigating and mitigating suspicious activities and issues on hosts and endpoint devices.
Access to Console (web) - Only available on Campus VPN
Community Information - Link Coming Soon
Training - Link Coming Soon
Aliases:
Service Levels:
System Availability: 24x7
Support Hours: Mon-Fri, 8:00AM-5:00PM EST
Maintenance:
The following maintenance windows are reserved for installing, repairing and patching various components of this service:
- Every Tue, 5:00AM - 7:00AM EST
- Every Thu, 5:00AM - 7:00AM EST
- The third Sat of each month, 6:00AM - 12:00PM EST
Requirements:
This service is available strictly to qualified IT Staff.
Charges:
Free of Charge
Documentation:
Request Service Link:
mailto:support@oit.gatech.edu