Beginning Nov. 11, the Duo phone call method will not be offered as a two-factor authentication (2FA) option for Georgia Tech users when logging in to OneUSG Connect. Beginning Dec. 3, the method will not be offered as a 2FA option on any Georgia Tech login system.
As part of the Office of Information Technology's (OIT) ongoing commitment to strengthen Georgia Tech’s defenses against cyber threats, we implemented the two-factor authentication (2FA) method Verified Duo Push this past June, significantly improving the integrity of the Institute’s systems. Further, after conducting campus survey and cybersecurity research, OIT has made the decision to no longer offer the Duo Mobile phone call 2FA method for login to Georgia Tech systems, and OneUSG Connect access for campus users, beginning this fall, in two phases.
Beginning Nov. 11, the Duo phone call method will not be offered as a two-factor authentication option for Georgia Tech users when logging in to OneUSG Connect. Beginning Dec. 3, the method will not be offered as a 2FA option for any Georgia Tech login system. The Duo phone call authentication method will remain a recovery mechanism for logging into Passport.
With the understanding that some campus members may have constraints and require the continued use of the Duo phone call method, OIT will work with these users on a case-by-case basis. The use of authentication methods such as Verified Duo Push, Duo Passcode, YubiKeys, and passkeys is encouraged.
OIT has provided updated resources and video tutorials for setting up Duo Mobile and other authentication methods at oit.gatech.edu/two-factor-authentication.
Georgia Tech students, faculty, and staff can also contact their unit computer support representative, the Administrative Services Center (ASC) at 404.385.1111, or support@oit.gatech.edu, or attend an ASC drop-in session for assistance with these changes or help setting up a two-factor authentication method:
- Friday, Nov. 1, from 11 a.m. to 1 p.m. (virtual, click here to join)
- Thursday, Nov. 7, from 11 a.m. to 1 p.m. (in-person, Clough 215)
- Wednesday, Nov. 20, from 11 a.m. to 1 p.m. (in-person, Clough 215)
- Tuesday, Nov. 26, from 11 a.m. to 1 p.m. (in-person, Clough 215)
Campus members can also review the following 2FA knowledge articles for assistance:
Visit oit.gatech.edu/two-factor-authentication for more information on two-factor authentication methods available at Georgia Tech.